Advanced Care Technologies

Advanced Call Center Technologies (ACT) is a U.S.-based business process outsourcing (BPO) provider specializing in customer care. The company is 100% employee-owned and operates globally, with a strong presence in the U.S. and locations such as Johannesburg, South Africa. ACT is known for its rapid growth and commitment to excellence, driven by technological innovation and a skilled workforce. ACT offers a wide range of customer care solutions, including customer experience (CX), employee experience (EX), user experience (UX), and digital experience (DX). Their services encompass live and digital customer interactions, utilizing AI-enabled technology platforms and analytics to enhance every touchpoint. The company provides customized solutions tailored to client needs, emphasizing transparency through detailed analytics and performance metrics. With a focus on hiring experienced agents and promoting leadership from within, ACT fosters a culture of growth and employee ownership. The company serves a diverse range of industries, expanding its reach to meet the demand for outsourced customer care and business process solutions globally.

• Employees 2
• Founded 2023