Customer Care in dedicated, flexible and independent Service & Support to Hospitals, Laboratories, (Medical) Institutes.
The specific customer-oriented and personal approach is determined by the needs of the relations of Alrich Medical Solutions. Independent of suppliers and product brands the company became a solid partner in providing a customized advice, sales and service traject.
Activities:
• Acquisition for contracts of affiliated companies.
• Maintain customer relationships.
• Support companies and their customers with specific experience.
• Supporting in preventive maintenance, repair, installation, inspection and calibration.
• Development of customer specific modifications.
• Installation and management of computer systems.
• Providing application specific support according to the use of various products.
• Training and coaching of employees.
• Deployment and supporting of projects.
• Support in after-service.
Company’s Keywords:
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