Lucien “Tony” Caruso founded the Ottawa Dental Laboratory in 1937 as a one-man operation, specializing in partial dentures, but as Tony’s reputation grew, so did his company. Tony’s philosophy from day one was to “treat every case as though it were for your mother” which became the foundation for his success. Little did Tony realize way back then, just how strong of a foundation he had created, which now, in its 3rd generation, supports 4 locations as a family owned and operated business.
It’s been eighty-one years in the making. Like the father before him, Luke, Jr. has mentored his sons, Luke, III and Jim, in the dental laboratory business.
This deep-rooted family business continues to grow as their dedication and loyalty to the dental community remains constant. The Caruso family is committed to forge ahead in the twenty first century with the dental industry. They’ll continue to thrive and the key to their successful future will be to continue embracing the foundation of why the lab was founded in the first place: “to provide the finest dental prosthetics in the Midwest”. And they’ll not forget to “treat every case as if it were your mother’s” or in Luke and Jim’s case, their “grandmother’s.” They believe that the future of customer satisfaction will continue to be based on solid relationships of trust and respect. It is this commitment that will make dreams of the future come true.
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